All Testimonials

"Ewan was so helpful, clear and honest. He did a professional good well done job. My window’s locking mechanism was not working, so I couldnt lock my window. I shared videos and photos of it to Ewan, and he was able to figure out the problem right away! He even found the full original high security replacement and gave a good quote. Will definitely recommend him for future jobs! Thanks a billion Ewan! Keep it awesome work and communication!"

"An excellent service. Ewan came out quickly and at short notice to help me when I had locked a customer's keys in their house while feeding their cats. He was very professional and reassured me that he would find a way to retrieve the keys which he did. A very relieved customer and I would like to thank him for all his help."

"Thank you for such a professional, helpful service. I contacted Ewan without any previous knowledge of him, trusting to the good reviews, and I was not let down. He was quick to respond, suggested sending images to help identify the problem, clear with price expectations and sorted the issue quickly. I am very grateful and highly recommend him."

"Ewan was very helpful in providing a lock solution for the problems we've had with our front door. His communication and response times were very good and the replacement lock was fitted in no time at all"

"I had an exceptional experience with Ewan who came out today. His punctuality was remarkable, arriving exactly on time. His expertise was evident as he swiftly assessed the situation and efficiently handled the task at hand. I was thoroughly impressed by Ewans precision and the quality of his work. Highly recommended, thanks again."

"I recently hired Craft Stock Ltd after losing the key to my bedroom door, and I couldn’t be happier with the service provided. Ewan is excellent at his trade. Not only was he able to unlock my door efficiently, but he also replaced the lock seamlessly. From the moment he arrived, Ewan demonstrated professionalism and expertise. He walked me through the process, offering advice on maintaining locks and preventing similar issues in the future. What impressed me the most was his attention to detail and willingness to go the extra mile—he even took a few minutes to check another door in my house, which I greatly appreciated. :) The entire process was quick, stress-free, and thorough, which was a huge relief during what was a frantic situation for me. Ewan’s calm demeanor and skill made all the difference, and I wouldn’t hesitate to recommend Craft Stock Ltd to anyone in need of locksmith services. Five stars well deserved for outstanding work, excellent customer service, and great value for money!"

"Perfect service today from Ewan, quoted for work before arrival, on time and a genuinely really nice guy. Highly recommend Ewan. Thank you sooo much for looking after me."

"Phoned Ewan and we arranged for him to come out the next day to which he arrived promptly he was very professional and certainly knows his trade he was true to his word and charged me the original quote that he first gave me , I would definitely recommend this service and would be more than happy to use him again"

"Ewan contacted me swiftly following a question I posed on check-a-trade. I uploaded some photos and Ewan confirmed that he would be able to fit a deadlock for me and provided a quote which I thought very reasonable and was about £ what I was hoping for but so often isn't! Ewan popped round to have a quick look at the job whilst he was in the area, to make sure it was doable. We arranged a date and time and Ewan arrived on time following a courtesy text to say he was on his way. Ewan fitted the lock and made a very tidy job, with which I am extremely pleased. Ewan is very professional in terms of his knowledge and manner which I appreciated. All prior communication was excellent and timely. I am very pleased with the completed works and would recommend Ewan highly to others."

"I called Ewan as I couldn’t lock my front door. He asked me basic questions to find out what the issue was. He wasn’t sure and was completely honest with me right from the start and gave me range of prices. He came the next day to fix the locks. He was very courteous and communicated throughout the entire process. He made sure to fix the problems and went the extra mile to advise me how to look after my door lock"

"Ewan is very professional, courteous and goes above and beyond by offering advice and guidance about the security solutions in place. He arrived when he said he would and completed his work in a tidy and efficient manner leaving no mess or damage to surroundings. I will use him again and would highly recommend him as a locksmith."

"Excellent service Ewan is very professional reliable and competent locksmith I used his service twice and would definitely use again and recommend He made my home secure You get A date time and cost before he arrives Very reliable Thanks you very much Ewan"

"I spoke to Ewan over a year about changing the locks on my house. I didn’t end up using his company as we opted for a whole new front door instead and had a lock fitted with that. But he gave some absolutely excellent advice and didn’t even charge for it. This guy knows his stuff and is really fair and upfront with costs and what’s the best course of action. It was good enough that I keep thinking that I might just go back to him anyway to look at the other locks in the house and probably change the front door, as I can’t help but feel he’d make my house more secure!i"

"We were locked out of our staff/patient car park due to an issue with the lock. We had never used CraftLock before, however Ewan provided a wonderful service; he arrived when he said he would and was able to repair the lock with minimal fuss. He was polite, and his professionalism was reassuring. Ewan will be the first person we think of if we require any further locksmith services. An A1 service."

"Ewen was polite, punctual and offered a great service. His communication was excellent and the whole process from booking to service to payment was super smooth. Highly recommended."

"Ewan did an excellent job . Turned up when he said he was going to . Swapped a double glazing door lock for us with no fuss . Did a great job and was very polite . Definitely would use again . Price was good and the quality of the replacement lock with 3 keys was excellent ."

"I had a front door lock that was slowly getting harder to lock & I gave Ewan a call about it. He came round as soon as he was able, & provided a swift & accurate analysis of the problem, he then proceeded to rectify it with no fuss or hidden costs. I found Ewan to be a very tidy, respectful & polite worker & based on my experience, I wouldn't hesitate to either use, or recommend Ewan & his services in the future."

"From start to finish, the whole process with Ewan was great. Very professional, communication was perfect and finish of the job was clean and to perfection. Would recommend him to anyone ! Thank you Ewan. Ray - Holly Lane"

"We have now used Ewan at Craftlock twice and on both occasions the service has been excellent. Ewan is very professional and prompt to reply to any messages we have left. Would highly recommend."

"I can't recommend Ewan enough. I had an issue with a front door and he attended very quickly and resolved the problem there and then. Do not hesitate to give Ewan a call. Thanks so much. Mike Cox"

"Myself and family members have used Ewan several times and he is always very knowledgeable and conscientious. Will always recommend Ewan for any locksmith work as he is timely, reliable, honest and fairly priced."

"Absolutely fantastic service. Have used Craftlock for a number of lock related issues and emergencies during the pandemic. Ewan goes above and beyond to ensure that work is completed to a high standard (at a fair price), while also providing an extremely Covid-safe service. Would 100% recommend."

"Would highly recommend Ewan to anyone needing locks repaired or replaced. Did a great job for us - came out the same day we contacted him. Very efficient and professional service!"

"Contacted Ewan about an issue with our conservatory door being jammed shut He said he come come around on Friday I asked if he could fit us in earlier as it was causing us some issues with the dog He came around on the Wednesday for us on time Fixed the issue promptly and charged us less than he quoted because he never had to replace the lock just repair it Great service and workmanship highly recommend"

"Ewan did an excellent job of replacing a lock for me. He communicated quickly about his availability and gave me information about the various locks available. On the day he was on time and worked efficiently as well as safely by wearing a mask. Very happy to recommend him and will use again if I need a locksmith."

"Ewan was fast coming out and got us into our house within minutes. So grateful. Thank you."

"Excellent service and communication. Prompt, efficient and a very tidy worker. I would thoroughly recommend Ewan to anyone."

"Craftlock offered sa lower price than other companies to open a key safe for me. Ewan, came as soon as he could and opened it quickly. The other company that quqoted a price was about 40% more expensive and stated that, it would not be able to open the lock, but would break into the safe for me, damaging it in the process. With craftlock, I have a perfectly useable safe. I recommend them to you."

"Have used CraftLock a number of times over the past couple of years. I have always found Ewan to be reliable and professional. Very pleased with the work that has been done."

"A quality job completed. Ewan knows his trade inside out. Helpful, methodical and reasonably priced."